Education
Counsellors who call back when they promised.
Enquiries land in a counsellor’s list, ready to dial. Calls, WhatsApp and SMS sit in one thread, and every follow-up is set before the call ends.
What gets in the way
The work happens on the phone. The record doesn’t.
- 01
Enquiries go cold in a day.
A student enquires on Monday. By the time anyone calls, they have picked another course.
- 02
Unknown numbers go unanswered.
Students and parents let calls from a random mobile number ring out.
- 03
No one knows who followed up.
Two counsellors call the same parent, and a third enquiry gets no call at all.
How Ryng helps
One app for the team. One record for the business.
Enquiries, assigned
Upload a list or route new enquiries by counsellor, team or round robin.
WhatsApp for the details
Brochures, fees and links in the same thread as the call.
Every follow-up on a date
Campus visits and callbacks come back to the top of the list on time.
See every counsellor
Calls, connect rate and outcomes by counsellor and campaign.
A customer, start to finish
An enquiry, from first message to application.
Every message, call and recording for one customer, in one thread, whichever channel they chose.
Illustrative customer.
- WhatsAppMon 10:05 amRahul asked about the MBA intake. Brochure and fee details sent.
- Voice callMon 4:30 pmRecorded7 min, recorded. Scholarships explained. Wants to visit the campus.
- SMSMon 4:40 pmCampus visit confirmed for Saturday, 11:00 am.
- WhatsApp callSat 1:15 pmRecorded5 min. His parent asked about hostel fees.
- WhatsAppMon 9:30 amApplication link sent. Form submitted the same evening.
- Up to ~60%
- of calls connect, against a ~15–20% baseline
- 100%
- of calls logged and recorded
- 0
- missed callbacks
- 24 hours
- from sign-up to a live team
Connect rates vary by industry, list quality and calling hours.
Compliance
Built to support your DPDP obligations.
Calls recorded on business numbers, access by role, numbers masked, TRAI 160 and 140-series lines, and data stored in India.
How Ryng handles compliance- DPDP
- TRAI
Other industries
Bring every conversation onto one record.
Book a demo and we’ll set Ryng up with your team, on the phones they already carry.